Frequently Asked Questions (FAQ)

Transition to Canvas

  • Summer 2022: Initial Pilot
  • Fall 2022: Faculty can opt-in to use Canvas instead of iLearn
  • Spring 2023: Canvas is the default LMS and faculty can opt-out and continue to use iLearn
  • Fall 2023: Canvas is officially adopted and iLearn is no longer available

The opt-in period for Summer 2022 ends on Thursday, May 26th. If you have not received an email about opting-in to Summer 2022, please contact at@sfsu.edu

Faculty can opt-in to teach using Canvas beginning in Fall 2022.

  1. Navigate to https://classdata.sfsu.edu
  2. Log in using the login link in the upper right corner
  3. Select Opt in your courses now
  4. Select the courses you would like to opt-in to Canvas from the list on the left
  5. Select the Opt in button in the center

The courses you select will move to the list on the right. Please allow up to 4 hours for the courses to appear in Canvas.

Note: Opting-in your course does not automatically move your content from iLearn to Canvas, it simply makes the course itself available for you within the Canvas environment. You will still need to import your course materials from iLearn if you choose to do so.

The primary focus of the initial implementation of Canvas is to ensure that  courses have what they need to be able to use the platform effectively for instruction in the Fall 2022 semester. We are exploring the shape that collaborative sites will take in a Canvas environment, and will have more information on this after the Fall 2022 semester has started. For now, collaborative sites, including new requests, will remain in iLearn.

A new version of iLearn is created every academic year. Each of these instances of iLearn stay active for two academic years and then are retired. iLearn will maintain this lifecycle during the transition to Canvas.

iLearn Lifecycle
Academic Year Retirement Date
Fall 2019 - Summer 2020 October 2022
Fall 2020 - Summer 2021 October 2023
Fall 2021 - Summer 2022 October 2024
Fall 2022 - Summer 2023 October 2025

Collaborative sites are on their own schedule with a retirement date yet to be determined.

AT is working on a way to connect existing iLearn video content to Canvas. While we do not have full details right now, this is a critical piece for us and will be working by the time Canvas is more readily available to faculty.

Zoom is the campus web conferencing tool and will be available in Canvas.

Canvas provides two apps, one for instructors and one for students.

A full list of tools available in Canvas will be provided in the near future as we get further along in the project. Most of the tools you use in iLearn have Canvas equivalents, while some others will need some readjusting to what is available within Canvas. For more information on which iLearn activities are not supported in Canvas, please view this support document.

Faculty Questions

As part of our contract, we have been provided with a tool that helps convert iLearn courses into Canvas-compatible courses.

For complex or heavy courses requiring more manual intervention, faculty can work with AT on a more hands-on migration process.

More details will be available later this Spring.

Provided the vendor of the third party tool provides an LTI compliant link, third party tools should be usable within Canvas. Similar to iLearn, only officially supported university tools will be immediately available in Canvas, but compliant tools will be able to be added by instructors to their specific courses.

Each Canvas course has a total file size limit of 2GB. Each individual user in Canvas has a file size limit of 500MB. Student uploads to course assignments do not count against the course total nor do they count against a student's file size limit.

As we approach the date where Canvas is available to use, AT will be providing workshop and training opportunities for faculty who are interested. Canvas also provides documentation and training videos for faculty unable to attend a workshop, and as always, any questions are more than welcome at AT Services team.

More information on what workshops will be available, in what format, and when will be available closer to the date of Canvas availability, so stay tuned.

Any quizzes and question banks in your iLearn course will transfer over to Canvas if you transfer your iLearn course over. However, there are some question types in iLearn that Canvas does not support:

  • Drag and drop questions
  • CLOZE questions

Student Questions

AT currently supports students with the use of iLearn and will continue to support students with the use of Canvas moving forward. Canvas provides student-specific documentation and videos, and AT will be creating campus-specific documentation to augment these where required.

Students are also encouraged to contact AT support with any questions they may have.

All students will log in to iLearn to find their online classes. Classes in both Canvas and iLearn will appear in the My Courses block after logging in, with courses in Canvas prepended with [Canvas]. Clicking on the link for courses labelled [Canvas] will take you to canvas.sfsu.edu where you can click the Log in to Canvas button to take you to the class. If you are already logged in to Canvas, clicking on the link will take you straight to the class.