Transition from iLearn - Frequently Asked Questions

A new version of iLearn was created every academic year. Each of these instances of iLearn stay active for two academic years and then are retired. iLearn will maintain this lifecycle during the transition to Canvas.

iLearn Lifecycle

Academic Year Retirement Date
Fall 2019 - Summer 2020 October 2022
Fall 2020 - Summer 2021 October 2023
Fall 2021 - Summer 2022 October 2024
Fall 2022 - Summer 2023 October 2025

Collaborative sites are currently being migrated. Collaborative sites on iLearn will completely go away in October 2025.

Faculty can migrate course content from iLearn by following this support document.

Canvas Support


Faculty and Student support

  • Phone: (415)405-5555
  • Email:
  • Hours: Monday - Friday, 8am to 5pm

Prefer a one-on-one meeting?

Schedule a virtual appointment via Zoom with AT staff on our bookings page.

Appointments are available Tuesday through Friday, 9am to 4pm, pending staff availability (will be paused for first week of semester; for help with Canvas during the first week of the semester, contact the AT Services phone line below, or use the built-in help within Canvas to get connected directly to a Canvas technician).

As a reminder, you can always call the main help line at 415-405-5555 without an appointment for quick questions.

Workshop Schedule

Visit the Canvas Training page for more dates and information.

Unable to make it to a workshop?

Watch a recording of a previous workshop:

Introduction to Canvas

Canvas Organizational Tips

Canvas Studio

Grades and Grading in Canvas


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